Privacy Policy | Thrifted London
Last Updated: 15 October 2026
Welcome to Thrifted London (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, make a purchase, or interact with our services.
This policy applies to our website, https://thriftedldn.com, and related online shopping services.
When you browse or shop with Thrifted London, we may collect the following information:
Personal Information: Your full name, email address, phone number, billing address, and shipping address.
Payment Information: Payment-related information necessary to process purchases. Payments may be handled by secure third-party payment providers. We do not receive or store your complete card details when these are processed directly by those providers.
Account Information: Account login details, saved preferences, and account activity if you register an account.
Order Information: Products purchased, order history, transaction records, delivery information, and customer service communications.
Technical & Usage Information: IP address, browser type, device information, website activity, pages visited, and referral sources.
Marketing Preferences: Your communication preferences and relevant interactions with marketing messages.
We may use your personal information to:
Process payments, confirm purchases, and fulfil orders.
Arrange shipping and delivery.
Provide order confirmations, tracking information, and customer support.
Manage customer accounts and purchase history.
Improve our website, products, and shopping experience.
Detect fraudulent transactions and maintain website security.
Send promotional emails when permitted by law and your preferences.
Comply with legal, tax, and regulatory obligations.
Where applicable, we process personal information on appropriate legal grounds, including contractual necessity, legal obligations, legitimate interests, and consent.
We do not sell your personal information as part of our ordinary business operations.
We may share relevant information with trusted third parties when necessary, including:
Payment Providers: To process payments securely and prevent fraud.
Shipping Partners: To arrange delivery, provide tracking updates, and resolve shipping enquiries.
Website & Technology Providers: To operate our online store, manage technical systems, and maintain website security.
Analytics & Marketing Services: To understand website performance and support advertising where permitted.
Legal Authorities: When disclosure is required by applicable law.
Business Transfers: In connection with a legitimate merger, acquisition, restructuring, or sale of business assets.
Our service providers are expected to handle personal information in accordance with applicable data protection requirements.
Thrifted London may use cookies and similar technologies to:
Remember shopping cart items and customer preferences.
Support secure checkout and website functionality.
Analyse website traffic and user interactions.
Improve website performance.
Deliver relevant advertising where permitted.
You can control certain cookies through your browser or any cookie preference tools provided on our website.
Where required by applicable law, we will request your consent before using non-essential cookies.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, and disclosure.
These measures may include secure connections, access controls, and trusted payment processing services.
However, no internet transmission or digital storage system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, and meeting legal obligations.
When information is no longer required, we take appropriate steps to delete or anonymise it.
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Object to or restrict certain processing.
Withdraw consent where processing relies on consent.
Request a copy of eligible personal information.
Opt out of marketing communications.
To submit a privacy request, please contact support@thriftedldn.com.
We may need to verify your identity before processing certain requests.
Our website and service providers may process information in countries other than your country of residence.
Where required, we take appropriate steps to protect personal information transferred internationally.
Our website may contain links to third-party websites or services.
Thrifted London is not responsible for the privacy practices, policies, or content of independent third-party websites.
We recommend reviewing their privacy policies before providing personal information.
Our online store is not intended for children under the age of 16.
We do not knowingly collect personal information from children where doing so would violate applicable law.
If you believe a child has provided personal information improperly, please contact us.
We may update this Privacy Policy to reflect changes in our business operations, services, or legal requirements.
Any updated version will be published on this page with a revised effective date.
If you have any questions, concerns, or requests relating to your personal information, please contact us:
Brand: Thrifted London
Email: support@thriftedldn.com
Website: https://thriftedldn.com
Business / Privacy Contact Address: United States
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