Terms of service

Terms & Conditions

Terms & Conditions | Thrifted London

Last Updated: 15 October 2026

Welcome to Thrifted London, your destination for curated outerwear, streetwear, and fashion pieces inspired by London's distinctive style.

These Terms & Conditions govern your use of our website, https://thriftedldn.com, and purchases made through our online store.

Please read these Terms carefully before placing an order. Nothing in these Terms limits any consumer rights that cannot legally be excluded.

1. Acceptance of Terms

By accessing our website or placing an order, you agree to these Terms & Conditions and acknowledge our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you disagree with these Terms, please discontinue use of our services.

2. Product Information & Descriptions

Thrifted London aims to provide accurate product information, including descriptions, photographs, pricing, sizing, and availability.

Our collections may include jackets, hoodies, varsity jackets, leather outerwear, and other fashion accessories.

Please note:

  • Product colours may vary slightly depending on lighting and screen settings.

  • Sizing may vary between individual styles.

  • Product measurements and descriptions should be reviewed before purchasing.

  • Where products are pre-owned or vintage, reasonable signs of previous wear may be present and should be described in the relevant listing.

  • Product availability may change without prior notice.

We reserve the right to correct genuine errors or inaccuracies in product information.

3. Orders & Acceptance

When placing an order, you agree to provide accurate billing, shipping, and contact information.

After checkout, you may receive an automatic order confirmation acknowledging that we have received your order.

We reserve the right to decline or cancel an order for legitimate reasons, including suspected fraud, payment problems, inventory errors, or obvious pricing mistakes, subject to applicable law.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

4. Pricing & Payment

Product prices are displayed in the currency shown on our website or during checkout.

Additional shipping fees, taxes, or other applicable charges will be displayed as required before an order is completed.

Payments are processed through the secure payment methods offered at checkout.

Promotional offers and discount codes are subject to their stated eligibility requirements, validity periods, and restrictions.

5. Shipping & Delivery

We aim to dispatch orders within the processing time communicated through our Shipping Policy.

Delivery estimates may vary depending on destination, carrier operations, customs processing, and other circumstances.

Customers are responsible for providing accurate and complete shipping information.

Please review our Shipping Policy for further details regarding delivery options, shipping charges, tracking, and international orders.

6. Returns, Exchanges & Refunds

Our return and refund procedures are outlined in our Return & Refund Policy.

Eligibility for returns, exchanges, cancellations, and refunds depends on the circumstances of the purchase and applicable consumer protection laws.

Where an item is faulty, damaged, incorrectly supplied, or not as described, customers may have statutory rights to a repair, replacement, price reduction, or refund.

Nothing in our policies affects these mandatory consumer rights.

7. Product Care & Use

Customers should follow the care instructions provided with each product.

Some garments, particularly leather and delicate outerwear, may require specialist cleaning or handling.

Thrifted London is not responsible for damage caused solely by improper care, misuse, or alterations after delivery, except where applicable law provides otherwise.

8. Customer Accounts

If account registration is available, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us if you suspect unauthorised access to your account.

We may restrict accounts involved in fraudulent activity or violations of these Terms.

9. Intellectual Property

All original website content, including our brand name, logos, product photography, written descriptions, designs, and graphics, is owned by Thrifted London or used with permission from the relevant rights holders.

Content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorisation.

10. Acceptable Website Use

You agree not to:

  • Use our website for illegal or fraudulent activities.

  • Attempt unauthorised access to our website or systems.

  • Introduce malicious software or harmful code.

  • Interfere with website functionality or security.

  • Misuse our content, services, or customer support channels.

We may take reasonable action against activity that violates these Terms.

11. Privacy & Personal Information

Your use of our website is also subject to our Privacy Policy.

Please review that policy for information about the collection, use, storage, and protection of personal data.

12. Limitation of Liability

To the extent permitted by applicable law, Thrifted London is not responsible for losses that are unforeseeable or arise from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.

Your statutory consumer rights remain unaffected.

13. Changes to These Terms

We may revise these Terms & Conditions periodically.

The updated version will be published on our website with a revised effective date.

Terms applicable to an accepted order will not be changed retrospectively unless permitted by law.

14. Governing Law

These Terms are governed by the applicable laws of [Insert business jurisdiction], subject to any mandatory consumer protections that apply in the customer's place of residence.

Nothing in this section removes legal protections that consumers are entitled to under applicable law.

15. Contact Information

If you have any questions regarding our Terms & Conditions, please contact us:

Brand: Thrifted London

Email: support@thriftedldn.com

Website: https://thriftedldn.com

Business Address: United States